Refund Policy Last updated: 17.02.2024

Welcome to the Refund Policy for www.aznaz.com. We understand the importance of your satisfaction with the services and products offered on our platform. This Refund Policy outlines the conditions under which refunds may be requested and processed, ensuring a transparent and fair approach for all users.

1. Eligibility for Refunds: Refunds may be requested for services or products purchased on aznaz.com under the following conditions:

   • The product or service received is significantly different from its description.
   • There is a demonstrable issue with the quality or functionality of the product or service.
   • The transaction was unauthorized or mistakenly conducted.

2. Timeframe for Requesting Refunds: Refund requests must be submitted within a specific timeframe from the date of purchase. Generally, this timeframe is 30 days, but it may vary depending on the nature of the product or service.

3. Process of Requesting Refunds:

   • To request a refund, users must contact our support team through the provided channels on our platform.
   • Users must provide a detailed explanation of the reason for the refund request, including any relevant evidence (e.g., photos, screenshots).
   • Our team will review each request on a case-by-case basis and may require additional information.

4. Refund Processing:

   • Once a refund request is approved, the refund will be processed back to the original method of payment.
   • The processing time for refunds may vary depending on the payment method but typically takes 5-10 business days.

5. Non-Refundable Services: Certain services or products may be non-refundable. These include, but are not limited to:

   • Subscription services, after the subscription period has commenced.
   • Digital products that have been downloaded or used.
   • Customized or personalized items.

6. Cancellation Policy: If a user wishes to cancel a service or order before it has been fulfilled, they may do so according to our Cancellation Policy. The eligibility for a full or partial refund will be determined based on the stage of fulfillment.

7. Dispute Resolution: In the event of a dispute regarding a refund, we encourage users to contact our customer service team to seek a resolution. We aim to handle all disputes fairly and promptly.

8. Changes to the Refund Policy: aznaz.com reserves the right to modify this Refund Policy at any time. Users will be notified of any significant changes through our platform.

By using our platform, you acknowledge and agree to this Refund Policy. We are committed to ensuring that your experience with aznaz.com is positive and fair. For any questions or concerns regarding refunds, please contact our support team.